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Be on the lookout for monthly updates on the latest innovations in patient payments.

You deserve better than the status quo.

Leading Health Systems improve the patient financial experience with Patientco’s communications, payment tools, and integration capabilities to power a better experience for patients and staff.

With Patientco, achieve ninety-five percent positive patient feedback after bill payment.

WHAT OUR CLIENTS ARE SAYING

“Adopting modern, consumer-friendly communication and payment technology benefits all stakeholders within the Great River Health System.”

— Manager of Patient Financial Services & Billing at Great River Health System

An experience that engages.

A superior patient financial experience starts with communication that leads to tailored payment options.

personalization

Personalized

Provide personalized communication and payment options to earn patients' loyalty. Leverage user preferences, behavioral data and propensity models to tailor your patient engagement.

Convenient

Maximize convenience for every patient with mobile-friendly, digital-first communications alongside self-service payment options to deliver a consumer-friendly financial experience.

Simple

Support a better patient experience using easy-to-understand statements and eBills. Translate medical billing codes into plain language and reflect prior payments that build patients' trust.

Affordable

Offer an affordable solution for everyone with a suite of payment plan products, recourse and non-recourse financing, unfunded payment plans and revolving credit lines, all with online enrollment.

A modern payment experience for Health Systems.

Easy-to-use payment tools influence staff performance and exceed consumer expectations while making healthcare more affordable.

Empowered staff.

Intuitive staff payment tools, from pre-service to post-service, improve financial performance. Grow staff-assisted payments with real-time performance reports and prompts for a better staff led experience.

Enterprise ease-of-use.

Eliminate payment related vendor complexity and administrative effort. Our self-healing payment network uses staggered server deployment and +13,000 daily QA tests to empower 99.99% service availability.

From day 1, committed to success.

Strategic guidance starts at onboarding. Your Health System can begin processing payments in as little as four weeks. After go-live, gain valuable reporting and data-driven insights with dedicated customer success managers committed to helping you win.

Plug. Play. Win.

Unlike other solutions, Patientco integrates communication and payments tools within your Health System’s existing technology with proven integrations for all major HIS systems.

An automatic win, no manual effort needed.

Our integration automates posting, reconciliation and reporting for all payments, regardless of type. Spend less time on manual tasks and more time adding value for your organization.

We play nicely with your current technology.

Make the most of your Health System’s existing technology. Our cloud-hosted patient billing and payment solution integrates with HIS systems and many estimator tools. Stop switching between screens to accept payments.

Secure and compliant, so you play by the rules.

Multiple layers of controls and proactive security teams, reinforced by industry-leading security certifications, including SOC 2, PCI Level 1 and more means your data is protected.