BrowserVersions SupportedHow to figure out which version you are runningDowload the latest version
Internet Explorer (PC only)Versions 9, 10, and 11Press the ALT key to display the toolbar. Click on the Help menu and select “About Internet Explorer”For Windows
ChromeVersion 21+Click the wrench icon on the top right and select “About Google Chrome”
If you are in need of an update, you may see three horizontal lines instead of a wrench
For Windows
For Macs
FirefoxVersion 3.6+Press the ALT key to display the toolbar. Click on the Help menu and select “About Mozilla Firefox”For Windows and Macs
Safari (Mac only)Version 5+Click on Safari in the menu and select “About Safari”For Macs
Compatibility Mode – Applies only to Internet Explorer

Patientco does not support compatibility mode for Internet Explorer.

What is Compatibility Mode?
With the release of Internet Explorer 8, Microsoft introduced compatibility mode for websites that were optimized for IE7. This functionality changes the way websites look and feel and should be disabled for newer websites, such as Patientco.

How to disable compatibility mode in IE 9, 10, and 11
There are two ways to disable compatibility mode in Internet Explorer:

1. For IE 9 and 10: Click the page button to the right of the address bar

IE8_Enabled

IE 8 – Compatibility View Enabled

IE8_Disabled

IE 8 – Compatibility View Disabled (Desired)

IE9_10_Enabled

IE 9 and 10 – Compatibility View Enabled

IE9_10_Disabled

IE 9 and 10 – Compatibility View Disabled (Desired)

2. For IE 9, 10, and 11: Press ALT to access the Tools menu and select “Compatibility View Settings”

menu

cv all

 

 

 

Make sure “Display all websites in Compatibility View” is NOT checked

 

 

 

cv pco

 

 

 

If a Patientco site is listed as one of the websites, select the site and then hit “Remove”