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Free patient billing resources to help health systems deliver a great patient financial experience and improve revenue cycle outcomes.

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Be on the lookout for monthly updates on the latest innovations in patient payments.

Deliver Compassionate Patient Financial Care: Your Team’s Playbook

Delivering Compassionate Patient Financial Care: Patients are responsible for a greater portion of their heal...

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White Paper: 6 Reasons to Look for an Upgraded Patient Payment Solution

If your Health System is considering a new patient payment solution, make sure it includes these functionalities. These capabilities lay the foundation for a better patient financial experience to increase patient loyalty and position your Health System for a future with more visits and more payments.

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White Paper: How Loyal Are Your Patients? The Patient Payment Experience Has a Say In That

A more modern, intuitive patient payment experience ensures that patients remain satisfied after receiving care. This means that patients will return to Health Systems with superior patient payment experiences the next time they need care because they will trust and prefer that provider..

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Article: A Five-Star Payment Experience Is Something To Strive For, Especially In Health Care

The health care industry is unlike any other and many of its distinct challenges can be tackled by revamping the patient financial experience. From price transparency and affordability to increased competition for patient loyalty, a superior payment experience can help address all of these.

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White Paper: Revenue Cycle Diagnostics – Is Your Partner Prescribing the Right Strategy?

Revenue cycle technology is not a “set it and forget it” endeavor. Is your partner helping you leverage your technology to optimize performance?

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White Paper: Is it Time for a New Patient Payment Solution? These 3 Metrics Will Tell You

Executive Summary All Health Systems have a patient payment solution, whether it’s based in their HIS or an...

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White Paper: The Patient Financial Experience: Breaking it Down to Build a Better One

Health Systems must grab patient’s attention with the right financial communication and then influence the patient to act, or pay. As patient engagement and payment are two key components that define the financial experience, how can we improve them and define an even better experience? The answer: with data.

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White Paper: How Experimenting with Your Revenue Cycle Pays Off, Literally

With machine learning and a trusted partner, your Health System can automatically test and re-test changes to the payment process. This, in turn, will help continually optimize your revenue cycle operations.

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White Paper: Quantifying a Superior Patient Financial Experience

We identified four key metrics that enable Health Systems to quantify the patient financial experience. This makes it easier to identify opportunities for improvement and track which factors impact patient experience the most.

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