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SURVEY REPORT

All Rights Reserved. Patientco ® 2019

88%

Patientco has given us the modern payment channels customers want and demand.  We look much more like an Amazon now in terms of payment than a 1970s business office. 

Mike Hagan

Director, Revenue Cycle Operations, Meadows Regional Medical Center

Brian Unell

VP Revenue Cycle, Piedmont Healthcare

Patientco has been an essential component of this initiative and our partnership will ensure that Piedmont provides a one-of-a-kind experience that always puts patients first, both now and in the future.

We look at this as a true partnership - a true commitment to improving our patient satisfaction.

Mike Simms

             VP of Revenue Cycle,             Cone Health

38%

24.5%

Higher Payments 

Higher Online Bill Pay Adoption

Increase in Patient Revenue

White Paper:

The Case For A Patient-Centric Revenue Cycle

Download this report to ensure your Health System’s communication strategy is aligned with your patients’ expectations, plus:

   -  See which communication tools your peers are piloting

   -  Understand how patient portals are most often used

   -  Determine which technologies your patients will actually adopt

Rethinking the Healthcare Payment Experience

Report: Patient Communication Trends to Watch in 2020

Learn the new rules of engagement for both patients & providers.

Happy Patients, More Payments

Superior patient-facing technology increases patient satisfaction and grows self-service payments.

Engaged Staff, Better Results

Easy-to-use tools and streamlined workflows help staff improve point-of-service payments.