The HIMSS Revenue Cycle Improvement Task Force (RCITF) is an initiative that brings together a group payer, provider, and vendor executives to brainstorm and lay a framework for a modernized healthcare revenue cycle. The roadmap and solutions are designed to be vendor agnostic and focus primarily on the patient financial experience.
“This year, the Task Force is focusing on finding solutions that keep the patient’s perspective top of mind while redefining where revenue cycle management should be in the future in order to support this,” said Bird Blitch, CEO of Patientco and chairman of RCITF. “At the end of the day, every individual is a consumer of healthcare, so we start and finish with that viewpoint in mind.”
Recently, the Task Force held an in-person working session to kick off this year’s efforts. With 25 companies in attendance, including both vendor and provider parties, the Task Force discussed its progress over the last few years, as well as goals for this year, including:
- Supporting the future of patient financial experience;
- Performing a gap analysis to assess the current patient financial experience during pre-treatment, treatment, coordination of care and patient satisfaction;
- Communicating the analysis results to empower providers and vendors to improve patient financial experience; and
- Showcasing findings at the HIMSS17 Interoperability Showcase in a revenue cycle-specific vignette.
This past session was just the kick-off, there is still much work to be done. Members will participate in ongoing collaboration throughout the year to develop written, digital, and interactive deliverables to present at the upcoming 2017 HIMSS conference.
“The HIMSS Revenue Cycle Improvement Task Force demonstrates HIMSS’ strength as a thought leader, bringing a diverse group of stakeholders with competing agendas together to proactively address revenue cycle challenges created by changing payment models, increasing patient financial responsibility and the evolution of consumerism in healthcare,” said Pam Jodock, HIMSS Senior Director of Health Business Solutions. “The group is focused on a vision that keeps administrative cost containment, interoperability and consumer engagement front and center.”
As a patient payment technology company, we look forward to Bird leading this talented group to a better payment experience for patients, providers, and payers. We’ll provide updates over the coming months as the task force works to deliver tangible innovations to usher in the future of the healthcare revenue cycle.