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Get more out of your HIS investment

Patientco integrates with your HIS, delivering enterprise-wide connectivity and greater visibility of patient payments while automating manual tasks.

Our solution works with all major HIS systems, including Epic, Cerner, MEDITECH and more.

What Our Epic Clients Are Saying

“Patientco’s Epic integration has helped our staff assist patients more efficiently, both in-person and via phone by eliminating the need to switch between multiple tools and workflows. In fact, this has resulted in reduced patient call handle times, improving the patient financial experience while boosting staff productivity.”

— Executive Director of Patient Financial Care at Piedmont Healthcare

“Patientco statements and payment features exchange data natively with Epic and makes our workflow that much more efficient.”

— VP, Cone Health

What our Epic Clients Have Achieved

98%
eBill Opt-in

This Health System engages more patients digitally with tailored communication after switching to Patientco.

78%
Self-Service Payments

By expanding its payment options with Patientco, this Health System grew self-service payments and payment plan enrollment.

84%
Payments Post Real Time

One Health System simplified posting and reconciliation by embedding Patientco's payment tools within its Epic workflow.

Our Solutions in the Epic App Orchard

Patientco Patient Payments

Support a secure, seamless payment experience for patients within MyChart, no separate set of login credentials required. Patients can pay their bills with self-service options in MyChart, including via all major credit and debit cards, payment plans and more.

Patientco Automated Voice Payments (IVR)

Allow patients to pay their healthcare bills via phone 24/7 with an IVR system that accepts all major credit, debit and HSA/FSA cards. Our flexible solution supports multiple languages to ensure a convenient self-service experience for all patients.

Patientco PatientWallet

Enable patients to seamlessly access the PatientWallet from their MyChart portal to view and pay their healthcare bills. With one click, patients can access the PatientWallet’s suite of payment options without using multiple logins and passwords.

Patientco Encrypted Device Integration

Leverage cloud-based, encrypted terminals to quickly process secure payments across any Epic module or patient touch point, including at pre-service, point-of-service and in the back office, without requiring your team to leave the Epic workflow.

What Our Cerner Clients Are Saying

“Seeing the positive comments about our billing and payment tools has showcased just how much the patient financial experience matters and the impact it can have on patient satisfaction. We’ve simultaneously improved our staff experience. Adopting modern, consumer-friendly communication and payment technology benefits all stakeholders within the Great River Health System.”

— Manager of Patient Financial Services and Patient Billing at Great River Health System

“Patientco has improved the billing experience for Inspira's patients with statements that are much easier to read, as well as an intuitive online portal and IVR system so patients can quickly make a payment, even outside of business hours.”

— Director of Patient Business Services at Inspira Health

What Our Cerner Clients Have Achieved

90%
Self-Service Payments

This Health System increased its self-service payment rate with Patientco's intuitive online payment options.

38%
Faster Payments

By engaging patients via email or text first, this Health System reduced days to pay with Patientco Digital-First Billing.

200%
Payment Plan Increase

One Health System more than doubled payment plan adoption by offering digital enrollment for affordable payment options.

Unlike other solutions, Patientco integrates communication and payment tools within your Health System’s existing technology

We do this using proven HIS payment integrations for all the major systems, including Epic, Cerner, MEDITECH and dozens of other ambulatory systems.

Curious if we can integrate with your HIS?
Contact us today!

See what Patientco can do for your Health System.