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Compassionate Financial Care in the Time of Coronavirus

Help your patients navigate their financial journey, in a way that works for their families and budgets, with a patient billing and payment solution that also supports your team.

Thank you!

One of our team members will reach out to you to set up your demo soon.

Thank you!

Be on the lookout for monthly updates on the latest innovations in patient payments.

We are in this together. We are all human.

We realize that your mission is to provide compassionate care to your community. Ours is to help you extend that to their financial needs as well.

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Helping You and Your Patients Navigate Coronavirus

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Communicate

Patients naturally have questions. Encourage patients to log into their online portal and use the secure messaging functionality.

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Engage

Help your staff and patients easily transition to a digital experience with engagement tools like text-to-pay and Digital-First Billing.

Manage

Meet patients where they’re at financially. Patients can go online to create payment plans, enroll in financing or schedule future payments.

Latest Coronavirus Resources For RCM Teams

Remote RCM Teams Navigating Coronavirus

Three ways you can securely empower your remote RCM team

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Managing the Transition to Remote Work

Tactics for engaging employees, managing performance remotely and secure & maintaining PCI compliance

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Help Protect Revenue Cycle Health

Scale communications, hold COVID-19 bills and automate workflows through Digital Mailroom

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Contactless Payments

Patientco hardware devices accept contactless payments so you can securely take patient payments via Apple Pay, Google Pay, American Express, MasterCard, Visa, Discover, as well as HSA and FSA cards.

Text-to-pay supports fully remote and socially distant payment facilitation. This means you can process payments in remote working environments and for telehealth appointments in a PCI compliant way.

Latest Coronavirus Resources to Help Patients

Coronavirus: Helping Patients During a Pandemic

Patients are concerned about the financial impact of the virus. Here’s how your RCM staff can help.

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Patient Payment Plans & the Impact of Coronavirus

Financial situations have changed for a lot of people. This means offering flexible options.

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A Better Patient Experience During Coronavirus

Addressing affordability and flexibility using digital-first billing, text-to-pay and payment plans

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Empower patients to navigate their financial decisions. 

We are seeing patients skip treatment due to coronavirus concerns. However, we saw a similar trend prior to the pandemic. A recent Patientco survey showed that almost 1 in 4 patients delay necessary treatment due to concerns about out-of-pocket costs, which in turn, worsened their conditions. We believe that trust is built when a patient understands that both their clinical and financial health are top-of-mind, which can stop patients from avoiding needed care over cost concerns.

Contact us today to hear how. Email us at: learnmore@patientco.com.