Compassionate Financial Care in the Time of Coronavirus
Help your patients navigate their financial journey, in a way that works for their families and budgets, with a patient billing and payment solution that also supports your team.
We are in this together. We are all human.
We realize that your mission is to provide compassionate care to your community. Ours is to help you extend that to their financial needs as well.

Helping You and Your Patients Navigate Coronavirus

Communicate
Patients naturally have questions. Encourage patients to log into their online portal and use the secure messaging functionality.

Engage
Help your staff and patients easily transition to a digital experience with engagement tools like text-to-pay and Digital-First Billing.

Manage
Meet patients where they’re at financially. Patients can go online to create payment plans, enroll in financing or schedule future payments.
Latest Coronavirus Resources For RCM Teams
Remote RCM Teams Navigating Coronavirus
Read MoreManaging the Transition to Remote Work
Read MoreHelp Protect Revenue Cycle Health
Read MoreContactless Payments
Patientco hardware devices accept contactless payments so you can securely take patient payments via Apple Pay, Google Pay, American Express, MasterCard, Visa, Discover, as well as HSA and FSA cards.
Text-to-pay supports fully remote and socially distant payment facilitation. This means you can process payments in remote working environments and for telehealth appointments in a PCI compliant way.
Latest Coronavirus Resources to Help Patients
Coronavirus: Helping Patients During a Pandemic
Read MorePatient Payment Plans & the Impact of Coronavirus
Read MoreA Better Patient Experience During Coronavirus
Read MoreEmpower patients to navigate their financial decisions.
We are seeing patients skip treatment due to coronavirus concerns. However, we saw a similar trend prior to the pandemic. A recent Patientco survey showed that almost 1 in 4 patients delay necessary treatment due to concerns about out-of-pocket costs, which in turn, worsened their conditions. We believe that trust is built when a patient understands that both their clinical and financial health are top-of-mind, which can stop patients from avoiding needed care over cost concerns.
Contact us today to hear how. Email us at: learnmore@patientco.com.