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Case Studies

Learn from other Health Systems that have partnered with Patientco to transform the patient financial experience into financial results.

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Be on the lookout for monthly updates on the latest innovations in patient payments.

SCP Health Engages More Patients Digitally & Grows Payment Portal Adoption by +300% with Patientco®

By Lih-Sia Byam

Through their partnership with Patientco, SCP Health has increased their digital patient engagement and net promoter score while decreasing average days to pay.

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Inspira Health Increases Self-Service Payments, Improves Patient Satisfaction & Generates $1.5MM in Revenue with Patientco®

By Sarah Rasmussen

Revamping the billing and payment experience also helped Inspira boost patient satisfaction and build loyalty with patients.

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Text-to-Pay for Secure Contactless Payments

By Sarah Rasmussen

Leading health systems trust Patientco® to offer their patients a convenient, secure contactless payment option through Text-to-Pay, which eliminates the need for shared hardware devices and ensures PCI compliance, making it an ideal solution for telehealth visits, remote working environments and COVID-19 testing sites.

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Roper St. Francis Healthcare Increases Engagement & Patient Payments with a Digital-First Billing Experience

By Sarah Rasmussen

Through their partnership with Patientco, Roper St. Francis provides a billing and payment experience that’s aligned with what today’s patients expect. Patientco also has helped Roper St. Francis generate meaningful financial results, positioning the health system to continue serving as the leading provider for the Lowcountry.

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By Improving Patient Financial Care with Support From Patientco, Piedmont Healthcare Generates $7MM of Payment Lift After One Year

By Sarah Rasmussen

By partnering with Patientco, along with other efforts, Piedmont generated more than $7 million in payment lift. In the first year alone, Piedmont collected $4.5 million at the point-of-service.

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Great River Health System Grows Self-Service, Online Payments While Reducing Patient Call Volume by 60 Percent with Patientco

By Sarah Rasmussen

The Challenge: Overwhelmed Staff Stuck Fielding 6,000 Patient Calls Per Month Having previously partnered w...

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Capital Region Medical Center Case Study

By Sarah Rasmussen

Patientco’s patient revenue cycle platform enabled Capital Region Medical Center to enhance staff efficiency, and improve POS and online payments.

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Meadows Regional Medical Center’s Partnership with Patientco

By Sarah Rasmussen

The hospital selected Patientco’s cloud-based patient revenue cycle platform as its enterprise-wide patient payment solution, enabling Meadows to increase patient payments, streamline operations and improve the consumer billing and payment experience.

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