By Josh Byrd, Director of Marketing
There are more vendors in the healthcare industry than you can count. So, how do you know that you’re working with the right one for your organization?
I have heard providers say time and time again that they have vendors everyday promising them amazing changes with their product or service. Rarely though, do providers listen. Why? We believe that it’s because there is a lack of trust due to so many vendors who, unfortunately have sold their wares and then failed to support the provider on an ongoing basis. That’s just not right.
Providers should see their vendors as trusted resources, not necessary evils.
At Patientco, Vendor Responsibility is one of our core values. We believe in being something MORE than a vendor to our providers: a Partner. The difference is tangible. You know who you’re working with. You know what you can expect. You know that you have a trusted resource to call for help. A partner is on your team helping you move towards your goals.
Does your vendor practice Vendor Responsibility? If they do, you’ll really know who you’re working with.