By Patientco Marketing
HFMA’s 2016 ANI conference wrapped up last week in Las Vegas. The Patientco team, along with several of our partners and clients, attended the event.
The annual go-to gathering for healthcare finance professionals put an increased focus on patient payments for the second consecutive year. In addition to holding several sessions dedicated to addressing increased patient financial responsibility, a larger proportion of the exhibit hall was dedicated to billing-related vendors and services.
One trend we noticed at ANI was that available technology more accurately reflects patient and provider expectations for transparency and efficiency. At the point of service, vendors offered estimator tools that enable providers to give patients a quote for out-of-pocket costs after factoring their insurance. It was encouraging to see revenue cycle management companies like newly-formed nThrive putting an emphasis on the patient in their revenue cycle management offering.
Using out-of-pocket cost estimation, providers can then take a payment from the patient at the time of service or discuss financing/charity options if needed. Several vendors offered zero-interest lines of credit that hospitals could purchase as an option for their patients. All of these things help providers get paid in a timely manner while building trust with the patient.
Patientco Essentials Continues to Shine
Patientco continued to push our core product offering, Patientco Essentials, as well as our customizable enterprise revenue cycle solution. Patientco Essentials is a single platform to process every patient payment and is designed with increased point-of-service collections in mind.
Now that ANI is behind us, we look forward to helping providers process more patient revenue as we continue to announce new features and partnerships in the coming months.