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Ensure Your Patient Financial Communication Rises Above the Spam

By Mallory Griffin

Nearly 14.5 billion spam emails are sent each day, which means about 45 percent of all emails are spam, accord...

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‘Tis the Season for a Tailored Patient Payment Plan

By Mallory Griffin

For many consumers, the holidays mean ‘tis the season for financial stress. However, with the right patient...

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Medical Bills & Healthcare Payments: Lessons from a Mobile P2P App

By Mallory Griffin

Health Systems can and should step up their payments game to promote more patient payments. But, their succe...

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Patient UX

Avoid a One-Size-Fits-All Patient UX. Here’s How.

By Mallory Griffin

Medical treatment is never one-size-fits-all. The patient UX (user experience) shouldn’t be either. When tre...

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Making Your Healthcare Revenue Cycle Goals a Reality

By Mallory Griffin

It’s hard to believe that 2018 will be history in a few short weeks - hopefully, you’ve accomplished every...

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Could Rethinking the Healthcare Payment Process Make Medical Treatment More Accessible? We Think So.

By Mallory Griffin

Most patients can afford to pay at least a portion of their medical bills. It’s just a matter of whether or...

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Avoiding the Horror of Healthcare Billing and Collections Agencies

By Mallory Griffin

Few things are spookier to an enterprise than missing out on revenue. For Health Systems, lost revenue makes i...

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Smart Technology and Patientco

What is Smart Technology Anyway?

By Josh Byrd

Most healthcare leaders I speak with genuinely believe that improving their patients' billing and payment expe...

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6 Tips to Improve the Patient Financial Experience

By Sarah Rasmussen

Patient out-of-pocket is rapidly growing. In fact, hospital revenue from patient financial responsibility incr...

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