Thank you!

One of our team members will reach out to you to set up your demo soon.

Thank you!

Be on the lookout for monthly updates on the latest innovations in patient payments.

Brand Reputation and the Patient Experience

By John W. Mitchell

Before becoming a hospital CEO, I started as a public relations and marketing manager in a flagship hospital m...

Read More

Patient Financial Literacy: A New Metric to Focus On

By John W. Mitchell

The best time I ever had as a hospital CEO was when I worked for a board at a 90-bed regional hospital. They b...

Read More

A Business Office Overhaul: Post-Pandemic Pressures Say the Time is Right

By John W. Mitchell

A perfect storm of post-pandemic factors has hospital CFOs re-considering their long-standing workforce config...

Read More

Medical Debt: A Problem We Can’t Afford to Ignore

By John W. Mitchell

A just-released survey by LendingTree reveals that 60% of Americans have had medical debt. Of those surveyed,...

Read More

How to Help Patients Overcome Their Cost Fear

By John W. Mitchell

Cost fears prevent patients from establishing solid relationships with their healthcare providers. According t...

Read More

Even Commercially-Insured Patients Face Financial Challenges

By John W. Mitchell

When I was the CEO of a 90-bed rural, regional hospital, our financial success hinged on the ratio of commerci...

Read More

Patient Feedback & What it Means for RCM Teams

By Mallory Griffin

Recent Patient Feedback on the Patient Financial Experience Patients typically have a good clinical experienc...

Read More

The Billing and Payment Experience: What 3 Years of Data Says

By John W. Mitchell

For health system administrators, contacting patients and collecting payments on outstanding balances gets mor...

Read More

Brand Awareness in Healthcare: A Lesson from Pharma

By John W. Mitchell

The COVID-19 pandemic did not at all diminish the importance of brand awareness. In fact, one can argue the pa...

Read More

Ready to Get Started?