Make it Easy For Your Patients to Pay.

Your patients want convenient payment options. With Patientco, you can accept and process all of these payments on one platform, even across multiple HIS or PM systems.

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  • Every payment type:
    Cash, Check, Credit, Debit, HSA,
    FSA, & Payment Plans
  • Every payment method:
    Online, Automated Phone,
    Point-of-service, Mailed Check
  • Every payment location:
    Hospitals, Practices, Ambulatory,
    Urgent Care, HME/DME

Offer a Superior Online Experience.

With PatientWallet℠, patients can manage and pay for their entire episode of care in one place.
  • Patient tested for ease-of-use:
    Real patients fully tested PatientWallet℠ to ensure the simplest payment experience in healthcare.
  • Convenient account management:
    Patients can schedule payments, view up-to-date account balances, transaction history, or send a HIPAA compliant message.
  • Access with any device:
    Patients can securely access their PatientWallet℠ at any time, from anywhere, with any device.

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Eliminate the Pain of Reconciliation.

Payments come from so many sources that managing them can be a major pain. Patientco automatically consolidates and reconciles every patient payment into a single daily report and deposit so you don’t have to!
  • Automated Daily Reconciliation
    Consolidate all payment sources into one daily report so your bank account and billing system are always in sync.
  • Single Daily Bank Deposit
    Get a single daily bank deposit consisting of all payment sources, no matter where they come from.
  • Auto-post to Patient Accounts
    Easily post all payments from all sources to the correct patient accounts with the click of a button.

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Understand When, Where, and How Much Your Patients Pay.

No matter how many payments or locations, keep a pulse on your patient revenue. With Patientco, you know exactly what is working and what needs to improve.
  • Transactions Report:
    See clearly how many payments are processed every day.
  • Daily Work Queue:
    Prioritize what needs to be done to accelerate payments.
  • Performance Report:
    Get comprehensive insights for actionable decision making.

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Send Patient Bills that Make a Statement.

Let’s be honest, most healthcare bills are confusing and don’t start your patients’ payment experience off on the right foot. Patientco statements and eBills are designed to increase understanding and encourage payment.
  • Clear Design:
    Eliminate patient confusion by clearly identifying how much they owe, what the charges are for, and options for payment.
  • Consistent Branding:
    Identify your brand on every bill so patients recognize where the bill is from and easily connect the charges to their episode of care.
  • Proven Results:
    Give your patients a bill that is proven to provide a better billing experience and drive more payments.

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Get Friendly Support That’s Actually Helpful.

We get it, the patient payment process is hard. We’re here to help. Every Patientco provider has a dedicated client advocate who is responsible for helping make your process simple and efficient.
  • Dedicated Client Advocate:
    Know exactly who to call when you need fast answers.
  • Monthly Check-Ins:
    We proactively reach out to make sure your needs are met.
  • 94% Customer Satisfaction:
    We measure how happy our customers so that we can provide the best customer experience.

Marilyn Vallecillo, Client Advocate